Privacy Policy

MoeGo Privacy Policy

Last Updated: Nov 15th, 2023

  1. Overview

We at Moement, Inc. ("MoeGo," "we," "us," or "our") have created this privacy policy ("Privacy Policy") because we take your privacy seriously and we appreciate that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of MoeGo in connection with our online services, including the MoeGo mobile app ("App"), services available on https://www.moego.pet/ (the "Site"), and any other MoeGo products and services offered through any other websites and mobile applications that direct you to this Privacy Policy (collectively, including the Site and the App, the "Service" or "Services").

This Privacy Policy describes the types of personal information we collect, how we use it, how and when it may be shared, and the rights and choices you have with respect to your information. It also explains how we communicate with you and how you can make requests or submit inquires to us about your information. Our goal is to help you understand all of this, as part of our commitment to maintaining your trust. By accessing, visiting, or using our Service, you acknowledge to the collection, use and disclosure of your personal information in accordance with this Privacy Policy and you agree to our Terms of Service. If you are not comfortable with any part of our Privacy Policy or Terms of Use, please discontinue use of the Service or engaging with MoeGo immediately.

We may make changes to this Privacy Policy from time to time. Please review the “Last Updated” legend at the top of this page to determine when this Privacy Policy was last updated. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. If we make material changes to the Privacy Policy, then we will notify users by posting a notice on our website and/or via email prior to such use or by other means as required by law.

This Privacy Policy does not apply to the personal information we collect from employees, contractors, job applicants, owners, directors, or officers of MoeGo. Please see our HR Privacy Policy for details.

  1. Information We Collect About You and How We Collect It

As you use our Service, MoeGo collects certain information about you and your use of the Service. This information falls into two primary categories: (1) information you voluntarily provide us, and (2) information we collect from you automatically. The definition of personal information (used interchangeably with “personal data”) depends on the applicable law based on your physical location. Only the definition that applies to your physical location will apply to you under this Policy. The personal information that we collect depends on your interactions with us, and the choices you make.

Information You Voluntarily Provide Us. Personal information that we, or service providers that assist us in providing, maintaining, and operating our Services, may collect from you engage in the following activities:

  • Account Registration: information relating to the creation of an account on our Site or App, such as, your company name, address, phone number, email, credit card information, profile images or photos you choose to upload, and other information about your business, as well as names, alias, and email addresses of authorized individuals on your account.
  • Customer Information: information relating to your customers that they provide to the Service when they initiate a transaction with you, such as their name, signature, address, contact information such as email address and phone number, payment information such as credit card or debit card information if you choose to handle customer billing within our Service. We also collect your contacts' information, such as their name and email address or phone number, if you choose to upload or import it from a device, like by syncing an address book. We may also collect photos and images you upload when you exchange image messages with your customers, or if you optionally choose to upload before and after photos after a grooming service.
  • Customer Service: records and copies of your correspondence (including email addresses, and images or photos you choose to upload), if you contact us via email or via online chat feature.
  • Payment Information: we may collect your payment card, transaction or financial account information, when you purchase our premium feature or set up customer billing feature within our Service. All credit card information is held by MoeGo's payment gateway provider. We integrated Stripe payments, which requires information about your phone number and apps installed on the device in order to ensure secure and successful payment. We may also collect other personal information at the request of the business with whom you are transacting.
  • Information Collected Via Authorized Access: if you provide your permission, we may collect and store any personal information you provide while using our Service (e.g. by authorizing us to access to your device's calendar application, camera, and microphone). This may include collection of your precise geolocation upon your permission. If you have previously provided authorization and no longer wish to allow access, you may edit the application settings at the device level.
  • Professional Page: if you are a business owner or professional in the pet grooming industry and would like to use our professional page to connect with industry peers or market to potential clients, we may collect your professional and education information such as your employment history, education history, institution name, major, and certificates obtained.
  • Web FormsWe may collect your name, email, phone number, company name, job title, and other additional information you choose to provide when you inquire about our products, services, and various programs. If you provide contact information, we may contact you to respond to your inquiries, to learn about your level of interest, or satisfaction with our Services.
  • Blog and ForumsWe offer publicly accessible blogs and community forums. If you post information on public areas of the Services that information may be collected and used by MoeGo, other users of the Services, and the public generally. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public. To request the removal of your personal information from our blog or community forum, please contact us as described in the “Contact Us” section. You may choose to provide us with your email address if you want to receive updates and subscribe to our blogs.

Information We Automatically Collect. To the extent permitted under applicable law, we may automatically collect certain types of personal information about you when you use the Site or interact with our Services.

  • Information About Your Use of the Service: when you browse our website, we automatically collect information such as your web request, Internet Protocol ("IP") address, browser type, domain names, referring and exit pages and URLs, pages viewed and the order of these page views, the date and time you access our servers, what information and files have been downloaded.
  • Device Information: If you access the Service through a mobile device (e.g. a smart phone or tablet), we may be able to identify your devices' unique device identifier, MAC address, devices' operating system, devices' physical location (including geolocation, beacon-based location, and GPS location) of your device, your mobile network information, and your mobile device's advertising ID. You may disable our use of certain location data through your device or browser settings in iOS or Android privacy settings.
  • Location Information: When you use our Services, we may infer the generic physical location and geographic regions of your device from your Wi-Fi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region.
  1. How We Use Your Personal Information

We use your information for business and commercial purposes, including in the following ways:

  • To Provide You Services. We may use your information to provide you any services or products that you request or purchase, for example, to process your payments and communicate with you regarding your purchase.
  • To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.
  • To Enforce Compliance with Our Terms, Agreements and Policies. When you access or use our Services, you are bound to our Terms. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. Subject to the applicable law, we may also process your personal information to investigate, prevent or mitigate violations of our internal terms, agreements or policies and enforce our agreements with third parties and business partners.
  • To Detect and Prevent Fraud and Security Risks. We may process your personal information to help monitor, prevent and detect fraud and abusive use of our Service, monitor and verify your identity so that unauthorized users do not gain access to your information, enhance system security, and combat spam, malware, malicious activities or other security risks that might result in financial loss.
  • To Provide Customer Support. We may use your information to provide customer support, respond to your inquiries and fulfill your requests.
  • To Provide Service-Related Communications. We will send you administrative or account-related information to keep you updated about your account and the Services. Such communications may include information about Privacy Policy updates, confirmations of your account actions or transactions, security updates or tips or other relevant transaction-related information. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.
  • To Provide You Marketing Communications. We may use your information to send you marketing communications that we believe may be of interest to you, such as to send you newsletters. When you no longer wish to receive these marketing messages from us, you can opt out at any time by unsubscribing or following the instructions contained within such messages.
  • To Research and Develop of Our Services. We may process your personal information and derive analytical and statistical data to better understand the way you use and interact with our Services. For instance, analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click on the Site may help us improve our existing Services and to build new Services. Please see our Cookies and Other Similar Tracking Technologies section for more information.
  • To Personalize Your Experience. We may process your information to personalize your experience. By personalization, we enable you to interact with our Services more easily across platforms and devices. We also use it to remember you in case you re-visit our Site, so we will know if you have already been served with surveys, or (where Site content is undergoing testing) which version of the content you were served. Please see our Cookies and Other Similar Tracking Technologies section for more information.
  • To Facilitate Corporate Acquisitions, Mergers and Transactions. We may process any information regarding your account and your use of our Services as is necessary in the context of corporate acquisitions, mergers or other corporate transactions.
  • With Your Consent. We may use your information for any other purposes disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the Service or other related products and/or services requested, with your permission or upon your direction.
  1. How We Disclose Your Personal Information

We may disclose your personal information as needed to fulfill the purposes described in this Privacy Policy and as permitted by applicable law. We may share your personal information in the following circumstances:

  • Within Our Corporate Organization. We may disclose your personal information within our organization, including to our subsidiary and affiliated companies, for the purposes described in this Privacy Policy, including to provide you with the Service and take actions based on your request, as well as for the purpose of management and analysis.
  • As Required by Law. We may access, preserve, and disclose information about you if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) comply with requests from auditors, examiners or other regulators; (c) respond to your requests; or (d) protect your, our, or others’ rights, property or safety.
  • With Our Service Providers. We may disclose personal information to our strategic partners and third-party service providers who provide services such as website hosting, geolocation, marketing, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services. For example, we may disclose your geolocation data with Google Maps to help integrate Google Maps features in our Services. We may disclose your payment information with Square, Stripe, and Quickbooks to facilitate with payment processing.
  • With Marketing Partners. We may disclose information to third parties to permit them to send you marketing communications, consistent with your choices. To learn more about your choices and rights regarding marketing communications, please review the “Your Choices and Privacy Rights” section below.
  • During Business Transactions or Other Asset Transfers. In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign personal information and other information we have collected from users of the Services to buyers, service providers, advisors, potential transactional partners or other third parties in connection with the advisors, potential transactional partners or other third parties of a corporate transaction. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. By engaging with us or using our Services, you understand and agree to our assignment or transfer of rights to your personal information.
  • With Your Consent. We may disclose your personal information with other companies if you give us permission or direct us to disclose your information.
  1. Your Choices and Privacy Rights

You have the choice to access, correct, update, suppress, or delete personal information that has been previously provided to us through our Services. In order to do so, you may contact us by logging into your account and making the appropriate changes or by emailing us at privacy@moego.pet.

 

In your request, please make clear what personal information you would like to have changed or removed from our database. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you initiated prior to requesting such change or deletion (e.g., when you make a purchase, you may not be able to change or delete the personal information provided until after the completion of such purchase).

Additional Privacy Rights

Depending on applicable law where you reside or are located, you may be able to assert additional privacy rights identified below with respect to your personal information. If any of the rights provided to you under the law that governs your personal information, we have absolute discretion inf providing you with those rights. Please refer to the “What Rights Apply” section to determine the rights you have in the jurisdiction you reside.

Please note, your rights in relation to your personal information are not absolute. Depending upon the applicable law, access to your rights under the applicable law may be denied: (i) when denial of the request is required or authorized by law; (ii) when granting the request would have a negative impact on another’s privacy; (iii) to protect our rights and properties; (iv) where the request if frivolous or vexatious, or for other reasons.

  • Right to Know/Access. You may have the right to obtain a copy, or a list of categories of the personal information that we hold about you, as well as other supplementary information, such as the purposes of processing, and the entities to whom we disclose your personal information.
  • Right to Correct/Rectification. You may have the right to correct any of your personal information in our records and systems. You may request us to rectify, correct or update any of your personal information held by us that is inaccurate.
  • Right to Delete/Erasure. Under certain circumstances, you may have the right to request that we delete the personal information that we hold about you. This right is not absolute, and we may refuse your right to delete if it is reasonably necessary for us to provide a service requested by you; to perform a contract between us; to maintain functionality and ensure security of our systems; to enable solely expected internal uses of your personal information; to exercise a right provided by law; to comply with a legal obligation, or if there are compelling legitimate grounds for keeping your personal information.
  • Right to Portability. Under certain circumstances, you may have the right to receive personal information we hold about you in a structured, commonly used, and machine-readable format so that you can provide that personal information to another entity.
  • Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your privacy rights.
  • Right to Object to Automated Decision-Making. You may have the right not to be subject to a decision that is based solely on automated processing (where a decision is taken about you using an electronic system without human involvement) which significantly impacts your rights. No decision will be made by us about you solely on the basis of automated decision making which has a significant impact on you.
  • Right Not to Provide Consent or to Withdraw Consent. We may seek to rely on your consent in order to process certain personal information. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
  • Right to Restriction. You may have the right to request that we restrict our processing of your personal information in certain circumstance. For instance, this right is available if you contest the accuracy of the personal information, or you objected to our processing.
  • Right to Object to Processing. You may have the right to object to our processing of your personal information at any time and as permitted by applicable law if we process your personal information on the legal bases of: consent, or legitimate interests. However, we may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
  • Right to Appeal. You may have the right to appeal if we refuse to take action on your rights request. Instructions on how to appeal will be provided to you upon such a denial, but in any event, such instructions will be substantially similar to those provided below for submitting requests

What Rights Apply

To determine which rights you have, please refer to the table below that references the rights as described above. U.S. States not listed either do not have a law providing such rights, or it does not apply to our operations.

Jurisdiction

Applicable Rights

European Economic Area,  United Kingdom and  Switzerland (for individuals located in these jurisdictions when their personal information is collected)

(a) Right to Know/Access; (b) Right to Correct/Rectification; (c) Right to Delete/Erasure; (d) Right to Portability; (f) Right to Object to Automated Decision-making; (g) Right Not to Provide Consent or to Withdraw Consent; (h) Right to Restriction; and (i) Right to Object to Processing

California Residents.

(a) Right to Know/Access, (b) Right to Correct/Rectification, (c) Right to Delete/Erasure, (d) Right to Portability, (e) Right Against Discrimination, and (f) Right to Object to Automated Decision-making or Profiling (Upon issuance of regulations by the California Privacy Protection Agency.)

Virginia & Colorado & Connecticut Residents

(a) Right to Know/Access, (b) Right to Correct/Rectification, (c) Right to Delete/Erasure, (d) Right to Portability, (e) Right Against Discrimination (f) Right to Object to Automated Decision making or Profiling, and (g) Right to Appeal.

Submitting a Request to Exercise Your Privacy Rights

To assert your applicable privacy rights, please contact us by using the information provided in the “Contact Us” section below. Please note that to protect your privacy and security, we must be able to verify your identity before we can process your request to exercise any of the privacy rights that you may be entitled to under the applicable law. We may ask you to provide information such as your name, contact information, and any additional relevant information based on your relationship with us. Residents of California, Colorado, and Connecticut may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

Your Opt-out Rights

If you reside in California, Colorado, Connecticut, or Virginia, you may have the right to opt- out of sale and/or sharing your personal information for targeted advertising purposes. Currently, we do not sell your personal information or share your personal information with third parties for cross-contextual behavioral or targeted advertising purposes.

 

  1. Tracking Technologies and Advertising

We and third parties on our behalf may employ various tracking technologies, such as cookies, web beacons, analytics software and other similar technologies (collectively, "Tracking Technologies" to collect additional personal information automatically as you interact with the Service, that help us to personalize your experience with our Service, and help us better manage content on our Service by informing us what content is effective.

Cookies

When you visit our Site or otherwise interact with the Service, we (or third-party data or ad networks we work with) may send one or more "cookies" to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third-party websites. Some features on the Site will not function if you do not allow cookies. We may link the information we store in cookies to any personal information you submit while on our Site. We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our Site.

If you do not want MoeGo to deploy cookies in your browser, you can opt out by setting your browser to reject cookies or to notify you when a website tries to set a cookie in your browser software. If you choose to reject cookies, you may still use our Site, but some features on the Site will not function properly.

The following types of cookies are used on our Site:

  • Strictly Necessary Cookies. These cookies are essential because they enable you to use our Site as you reasonably expect. For example, strictly necessary cookies allow you to access secure areas on our Site and provided necessary security functions. Without these cookies, some Site features cannot be provided. This category of cookies is essential for our Site to work and so they cannot be disabled.
  • Functional Cookies. We use functional cookies to remember your choices so that we may tailor our Site to provide you with enhanced features and personalized content. For example, these cookies can be used for Live Chat and Client ID remembrance. While these cookies can be disable, this may result in less functionality during your use of our Site.
  • Analytics Cookies. These cookies allow us to collect passive information about your use of our Site, for example, count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.
  • Advertising Cookies. These cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.

Managing Cookies

You have the right to decide whether to accept cookies on our Sites. If you do not want us to deploy cookies in your browser, you may exercise your by modifying your web browser setting to either refuse some or all cookies or notify you and ask for your permission when a website tries to set a cookie. If you want to learn the correct way to modify your browser settings, please use the “Help,” “Tools” or “Edit” menu in your browser or review the instructions provided by the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Safari Desktop, Safari Mobile; and Android browser. If you block or delete technical and/or function cookies used by our Sites, the Sites may become impossible to browse, certain services or functions of the Sites may become unavailable or other malfunctions may occur. In this case, you may have to modify or manually enter some information or preferences every time you visit the Sites.

Analytics

We use Google Analytics, which uses cookies and other, similar technologies to collect and analyze information about use of the Service and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.

Interest-Based Advertising

We and our third-party service providers may use interest advertising technologies when you interact with our Site or App.

  • Website Browser. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization's respective participating companies, visit the DAA's opt-out portal available at https://optout.aboutads.info/, or visit the NAI's opt-out portal available at https://optout.networkadvertising.org/?c=1. If you reside in European Economic Area, Switzerland, or the United Kingdom, you may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting youronlinechoices.eu/.
  • Mobile Application. When you use our App, we or our third-party marketing partners may use one or more of several different identifiers for your mobile device, including Apple Identifier For Advertising (IDFA) or Android Advertising ID (AAID), to target and deliver ads to you in our app or other apps. This means that your device identifier may be accessed by third-party ad networks and used to (a) help manage the number and types of ads you see; (b) track the source of installs related to ads seen in other apps; and (c) identify your interests and behavior and target advertising to you based on those interests and behavior.

Apple requires app developers to ask for permission before they can track your activity across apps or websites, they do not own in order to target advertising to you, measure your actions due to advertising, or to share your information with data brokers. If you previously gave our mobile app permission to track, you can tell our app to stop tracking your activity. On iOS or iPadOS, go to Settings, tap on our app, then tap to turn off Allow Tracking. You can also reset your IDFA from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to your previous IDFA.

If you have an Android device, and are running Android 12 or above, you can delete your AAID permanently by opening Settings, navigating to Privacy > Ads, tapping “Delete advertising ID,” then tapping it again on the next page to confirm. This will prevent any app on your phone from accessing it in the future. Please note that if you do so, you will still see advertisements, but they will not be tailored to your inferred interests.

You may also access industry-provided opt-out tools, although they are not tailored to our mobile applications.  For instance, to opt-out of data collection by the Digital Advertising Alliance’s participating member companies for interest-based advertising across mobile applications, download the DAA’s App Choices mobile application opt-out offering at https://youradchoices.com/appchoices.

  1. Links to Other Websites

Our Service may contain links to third-party websites. We have no control over the privacy practices or the content of these websites or any third-party offering, site or other products and services used in connection with our Service. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

As such, we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

  1. Data Retention

We will retain your personal information for as long as needed to provide the applicable Service you use, unless a longer retention period is required or permitted by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

  1. Security of Your Information

The security of personal information is a high priority at MoeGo. We maintain our Service and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail (and please do not send us sensitive information, such as payment card information or government issued IDs). You are responsible for protecting your password(s) and maintaining the security of your browsers and devices. If you have any questions about the security of your interaction with us (if, for example, you feel that the security of any account you might have with us has been compromised), you can contact us the contact information provided in the “Contact Us” section.

  1. International Transfer of Personal Information

Our Service is operated in the United States and potentially elsewhere. Please be aware that your information, including your personal information, may be transferred to, processed, maintained, and used on computers, servers, and systems located where the privacy laws may not be as protective as those in your jurisdiction. We will take appropriate contractual or other steps to protect the relevant personal information in accordance with applicable laws.

  1. Children’s Privacy

The Service is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from these individuals. If we determine that a user is under eighteen (18) years of age and has submitted information by way of our website, we will immediately delete such information. No one under age 18 is allowed to use the Service or provide any personal information to or on MoeGo. We have designed this policy in order to comply with the Children's Online Privacy Protection Act ("COPPA"). We are not responsible for the practices employed by websites or applications linked to or from the Service, nor the information or content contained therein.

12 Additional Disclosures to California Residents

If you are a California resident, this section applies to you in addition to the rest of this Privacy Policy. The California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA) requires us to disclose the following additional information related to our privacy practices.

Categories of Personal Information Collected

In the preceding 12 months, depending how you interact with our Service, we may have collected the following categories of personal information (as defined under Cal. Civ. Code §1798.140(v)(1)):

  • Identifiers such as a name, address, unique personal identifier, email, phone number, your devices’ IP address, software, and identification numbers associated with your devices;
  • Commercial information, such as records of product or services purchased, obtained, or considered by you, transaction records, and payment information;
  • Internet or electronic information regarding your browsing history, search history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, mobile carrier, date and time stamps associated with transaction, and system configuration information;
  • Geolocation data, to the extent you have configured your device to permit us to collect such information;
  • Professional and employment information, such as your employment history, education history, institution name, major, and certificates obtained.
  • Inferences drawn from any of the information listed above, such as your preferences and behavior.

We collect your personal information for the purposes described in the “How we Use Your Personal Information” section above.

The categories of third parties with whom we may disclose your personal information are listed under the “How we Disclose Your Personal Information” above.

Your Right to Limit Use of Sensitive Information

If you are a California resident, to the extent your sensitive personal information (as that term is defined under the CCPA) is used to infer characteristics about you, you have the right to direct us to stop such processing of your sensitive personal information for such purposes. We do not process any sensitive personal information to infer characteristics about you without your consent.

Shine the Light

In addition to the CCPA, California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California residents asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if a California customer has exercised an option to opt out of such information sharing. We have such a policy. If you want to opt out of any such sharing of your information, please contact us using the information below. 

Do Not Track

Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, since uniform standards for “DNT” signals have not been adopted, we do not disable tracking technology that may be active on the Sites in response to any “do not track” requests that we receive from your browser.

  1. Additional Disclosures for Data Subjects in the EEA and the U.K.

This section of our Privacy Policy applies to the users using or accessing our Services while located in the European Economic Area and the United Kingdom (collectively, the “European Countries”), at the time of data collection. Pursuant to the European Union’s General Data Protection Regulation, and the UK General Data Protection Regulation (collectively, the “GDPR”), for the sake of clarity, references to personal information in this Policy concern personal data in the sense of the GDPR.

We may ask you to identify which country you are located in when you use or access some of the Services, or we may rely on your IP address to identify which country you are located in. If any terms in this section conflict with other terms contained in this Policy, the terms in this section shall apply to individuals in European Countries.

The Controller for the processing described in this Privacy Policy is: Moement Inc. 22110 Artesia blvd #177, Redondo Beach, CA, 90278.

Legal Bases for Processing Your Personal Information

The legal bases under the GDPR for our processing of personal data of individuals, which are located in European Countries at the time of collection, for each of the processing activities described above  in Sections 3 and 4 is identified in the chart below.  

Processing Activity

Legal Bases for Processing

Section 3(b) To Maintain Legal and Regulatory Compliance

Section 3(d) To Detect and Prevent Fraud and Security Risks

Section 4(b) As Required by Law

Based on our legal obligations. Article 6(1) lit.(c) GDPR.

Section 3(a) To Provide You Services

Section 3(e) To Provide Customer Support

Section 3(f) To Provide You Services-Related Communications

Section 3(c) To Enforce Compliance with Our Terms, Agreements and Policies

Section 4(a) Within Our Corporate Organization

Section 4(c) With Our Service Providers

Section 4(d) With Marketing Partners

Based on our contract with you or to take steps at your request prior to entering a contract. Article 6(1) lit.(b) GDPR.

Section 3(h) To Research and Develop Our Services

Section 3(i) To Personalize Your Experience

Section 3(j) To Facilitate Corporate Acquisitions, Mergers and Transactions

Section 4(e) During Business Transactions or Other Asset Transfers

Based on our legitimate interest to operate our business and not overridden by your data protection interests or fundamental rights and freedom. Article 6(1) lit.(f) GDPR.

Section 3(g) To Provide Marketing Communication

Section 3(k) With Your Consent

Section 4(f) With Your Consent

Based on your consent. Article 6(1) lit.(a) GDPR.

Right to Lodge a Complaint to Your Local Data Protection Authority

If you reside in the European Countries, you may have the right to lodge a complaint with your national data protection authority or equivalent regulatory body. You can find details of EEA Supervisory Authorities here: https://edpb.europa.eu/about-edpb/board/members_en. The Supervisory Authority in the UK is the Information Commissioner’s Office (ICO).

International Transfer of Your Personal Information

We rely primarily on the European Commission’s Standard Contractual Clauses to facilitate the international and onward transfer of personal information collected in the European Economic Area (“EEA”), the United Kingdom and Switzerland (collectively “European Personal Information”), to the extent the businesses receiving he European Personal Information are located in a country that the European Countries consider to not provide an adequate level of data protection. We may also rely on an adequacy decision of the relevant regulatory body confirming an adequate level of data protection in the jurisdiction of the party receiving the information, or derogations in specific situations.

  1. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us via email at privacy@moego.pet, or at: 22110 Artesia blvd #177, Redondo Beach, CA, 90278.